Platform Interoperability
Turned a twice-deprioritized ask into five fundable bets, then shipped to early-access customers.
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Case studies
AI Native Platform, Part 1 - Strategic Vision
Originated a platform vision that became ServiceNow’s top strategic initiative -- transforming the core platform into an AI-native offering across eight business units and 40+ scrum teams.
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AI Native Platform, Part 2 - Execution
Shipped the AI Control Tower MVP in ten weeks, and defined how conversation, agentic actions, deterministic workflows and human review work together.
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Developer Platform Experience for Mobile
Turned a P1 bug into three shipped builders, and the pattern the platform's unified studio later adopted.
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Making data ingestion self-serve
Building a single unified pipeline for ingesting data across realtime and offline sources.